What the account area shows
| Entry | Content |
|---|---|
| My account | balance, personal details and the cashier |
| Your Bonuses | the active offers and their terms |
| Loyalty program | the current level and the Wager Points collected |
| Your Perks | the rewards unlocked by the current level |
| Favorites | the games saved for the next session |
| Search | any title by name across the lobby |
Scroll horizontally to see the full table
The promotions part of the account states which welcome offer is available and for how long, and the terms of a credited bonus are read there before the first stake, because the wagering and the permitted stake are defined per offer.
Logging in on different devices
The site is opened in the browser of the phone without a download, and the login screen, the lobby and the cashier are identical to the desktop version. The Live Lobby streams video and is better used on Wi-Fi, whereas slots, Mini Games and the sportsbook run comfortably on a mobile connection.
When access fails
A password that has been forgotten is reset from the login screen, and an account that remains locked is unlocked by the support team, which is reached through the online chat in the menu or at support@nightwin.com. The e-mail address of the account and the approximate time of the last successful login are given in the request, so that the identity check is completed in one exchange.
Verification
Documents confirming identity and address are requested by the support team when they become necessary, and sending them in the first week of the account prevents a hold on the first withdrawal. The status of the check is communicated by e-mail, which is why the address used at registration is kept accessible.
Frequently asked questions
Where is the login button?
The My account entry in the menu opens the login form and, after login, the personal area with the balance and the active bonuses.
Can the same account be used on a phone?
Yes, the same credentials are used in the mobile browser, and no application has to be installed.
Who unlocks an account?
The support team, reached through the online chat or at support@nightwin.com, restores access after an identity check.